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How to change your password

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Written by Nick Hayes
Updated over 3 months ago

Updating your password regularly is one of the fastest ways to protect your MarTrust Account. Follow these steps to set a new password in under a minute.

1. Open Change password

  1. Sign in to your MarTrust Account.

  2. Hover over Profile at the top‑right of the screen.

  3. Select Change password.

Tip: If you don’t see Profile, maximise your browser window or zoom out. On small screens, tabs may collapse into a hamburger menu.

2. Enter your new credentials

  • Current password – type your existing password.

  • New password – enter your new password.

  • Confirm new password – re‑enter the new password.

  • Verification code – open your authenticator app and enter the 6‑digit code.

Note: Use the authenticator app installed on your smartphone. If the code is rejected and you’re not set up for email codes, email [email protected] to request a new one.

3. Make it strong (optional but recommended)

We recommend passwords with:

  • At least 8 characters

  • Upper‑ and lower‑case letters

  • At least one number and one symbol (e.g. ! @ # $)

Tip: A memorable passphrase is usually stronger than a single word.

4. Save

Select Change. A confirmation banner appears when the update is successful.

Use your new password the next time you sign in. Your account is now even more secure.

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