When a payment shows Review, it’s on hold for compliance checks.
1. Open the payment details
Go to Payment search and click the Details icon to confirm the status is Review.
2. Look for a compliance request
Check your email for any documentation request from MarTrust (e.g., invoice, contract, purpose of payment).
3. Provide requested information promptly
Reply to the compliance email or send documents to [email protected].
The payment will be released once the review is complete.