Once a payment batch is submitted, it must be reviewed and approved before funds are released. This guide walks you through how to find, review, and approve pending payments in your MarTrust Account.
1. Find payments that need approval
Go to Payments in the top menu
Select Payment search
Use the filters to find the batch you need to review
Look for batches with the status Pending Authorisation
2. Open the payment for review
In the results table, look at the far right side of the row
Click the pencil icon to open the batch
This takes you to a new screen showing:
Payment batch summary – overall batch details
Payment line summary – each payment included in the batch
Tip: Carefully review both sections to check amounts, currencies, references, and beneficiary information.
3. Check account balance details
On the same screen, you’ll see:
Account balance – your current account balance
Settlement amount – total amount being paid
Projected balance – balance after this payment is deducted
Note: If the projected balance is negative, the payment will not execute until the account is funded. MarTrust does not allow payments that would result in a negative balance.
4. Approve the batch
To approve the payment batch, complete the following steps:
Tick the checkbox in the centre of the screen to confirm you’re ready to approve
Enter the verification code from your authenticator app
Make sure you are within the 30-second rate window
If not, click Refresh to update the FX rate and restart the timer
Once these steps are complete:
Select Book to approve and finalise the batch
A confirmation message will appear with the batch number and booking status
That’s it—the payment batch is now approved and ready for processing.