Use this flow to run an electronic Cash-to-Master (eCTM) payout. Instead of handing physical cash to the vessel, you credit each seafarer’s MarTrust eWallet—either by uploading one file for the whole crew or by adding the payments manually in a batch.
Option 1: Bulk payment
Option 1: Bulk payment
Go to Payments, then select Payment upload
From the list of templates, select E-Wallet Upload File and save it.
Prepare the file
Add a row for each crew member and complete the required columns.
Note: A MarTrust Account must already be created and active for the crew member before they can receive a credit.Upload the completed file
In the Account section, select the account you want to debit
Choose the appropriate file format
Select Browse, choose the file, and select Upload.
A banner confirms the file is queued.
Check the upload status
Select Status.
Find your file and confirm Status shows Complete.
If you see Failed, open the row, review the messages, fix the file, and upload again.
Select the file’s Batch reference to open the new batch.
Review and submit for approval
Verify the Payment batch summary and each crew payment line.
Select Submit, choose the approver(s), and select Notify.The batch moves to Booked status and will not be executed until it is approved.
Option 2: Individual payment
Option 2: Individual payment
Go to Payment batch
From the Payments menu, select Payment batchYour default account appears automatically. Change it if needed using the Account dropdown
Add the batch-level details
Account – Select the account to debit
Diarized date – Set a payment date, or leave it blank to send immediately
Your reference – Add a label to help you identify this batch internally
Add a crew payment line
Direction code – Choose Buy or Sell
Buy currency – Enter the amount to be received by the crew member
Sell currency – Enter the currency from your account
If currencies differ, a real-time FX rate is shown
Beneficiary – Choose the correct crew member from your beneficiary list
Delivery method – Select E-Wallet
(Optional) Click Details to include:Reference
Reason for payment
Payment code
Your reference (internal)
Remittance advice (if a valid email is stored)
Select Add payment to save the line. Repeat for each crew member.
Submit the batch
Review the Payment batch summary, select Submit, pick the approver(s), and select Notify.
The batch changes to Booked status and waits for approval.